Privacy policy:
Protecting Your Privacy While You Discover Traditional Colombian Crafts

This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase our handcrafted products.

At Colombian Native Craft, we value and respect your privacy. As you explore and purchase our authentic traditional Colombian crafts, we are committed to protecting your personal information and ensuring a safe, transparent, and secure online experience.

Information We Collect

When you interact with Colombian Native Craft, we may collect the following types of information:

• Personal Information: Name, shipping address, billing address, email address, phone number, and payment details necessary to process your orders of traditional Colombian crafts.

• Account Information: If you create an account, we store your login credentials and order history for convenience.

• Browsing Data: IP address, browser type, device information, and browsing behavior to improve our website functionality and user experience.

• Communications: Emails or messages exchanged with our customer service team.

How We Use Your Information

We use your information exclusively for the following purposes:

• To process and fulfill your orders of traditional Colombian crafts

• To communicate with you about your orders, shipping updates, or customer service inquiries

• To improve our website, product offerings, and user experience

• To send promotional emails (if you opt-in) with updates, new collections, or exclusive offers related to our traditional Colombian crafts

• To comply with legal obligations and protect against fraud

How We Protect Your Information

Your privacy and security are our top priorities. We implement industry-standard safeguards to protect your personal information, including:

• Secure Socket Layer (SSL) encryption for all transactions

• Secure storage of personal and payment information

• Restricted access to personal data, limited to authorized personnel only

• Regular monitoring and updates to our website’s security infrastructure

Sharing Your Information

Colombian Native Craft does not sell, rent, or trade your personal information. We only share your data with trusted third parties who assist in operating our business, such as:

• Payment processors (for secure transactions)

• Shipping providers (to deliver your traditional Colombian crafts)

• Marketing services (if you opt-in for newsletters)

• Legal authorities (if required by law)

All third-party partners are contractually obligated to protect your data and use it solely for the intended purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content related to our traditional Colombian crafts. You have the option to manage your cookie preferences directly in your browser settings.

Your Rights and Choices

You have full control over your personal information. You may:

• Access or update your personal details

• Request data deletion

• Opt-out of marketing communications at any time

• Request a copy of the data we hold about you

To exercise any of these rights, please contact us at privacy@colombiannativecraft.com.

Data Retention

We retain your personal information only for as long as necessary to fulfill your orders, provide customer support, comply with legal obligations, and maintain business records related to our traditional Colombian crafts.

International Users

By accessing our website from outside Colombia, you consent to the transfer of your information to our servers located in Colombia and potentially other jurisdictions where our third-party service providers operate.

Updates to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or the evolution of our business offering traditional Colombian crafts. We encourage you to review this page regularly.

Effective Date: June 24, 2025

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact our privacy team at:

Colombian Native Craft
Email: hi@colombiannativecraft.com
Phone: +57-311 3379956

Handmade is heartmade. We appreciate your trust and are honored to share our traditional Colombian crafts with you while safeguarding your privacy.